CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! send us an email at graceyourstyle@yahoo.com

FAQ

 
Shipping?
All orders are processed and shipped within 1-2 business days. Processing time may vary due to merchandise availability and/or payment discrepancies. We are located in Southern California, thus shipping time will vary depending on location. Shipments are based on business days (including express shipping). We do not process/ship orders during the weekends or holidays. Delivery time of your package may be delayed if no one is present at the time of delivery. 

 

What are your delivery options?

Ground Shipping.
  • will take an average of 3-4 business days to deliver. Allow 1-2 business days to process

Two-Day (FedEx 2-Day Air)

  • Will take 2 business days to deliver. We will process and ship within the same day if the order is placed before 12 PM Pacific Standard Time. If the order is placed after 12 PM PST, we will ship it the following business day. The provider does not deliver on Saturdays and Sundays.

Next Day Air

  • Guarantees delivery by the end of the next business day once the order has been processed to ship. We will process and ship within the same day if the order is placed before 12 PM Pacific Standard Time. If the order is placed after 12 PM PST, we will ship it the following business day. The provider does not deliver on Saturdays and Sundays.

Return Policy
Return Instructions:

For your convenience, we can offer a shipping return label . The amount will be deducted from your refund once we receive the items back

Return Policy:

 

  • If, for any reason, you are not satisfied with your order, you may return it for a refund within 30 days of the ship date.

Refunds

  • Returns for a refund will be processed back to the original form of payment. Please note: Once the refund is processed, it may take a few days for the credit to reflect on your bank account. The timing will vary depending on your bank and the form of payment. Original shipping and handling charges are non-refundable - customers are responsible for the return shipping. Returns are processed within 10 business days after receiving your package. We'll send you an email confirmation when your refund has been issued.

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Los Angeles Ca

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